Personalised Santa Sack, Christmas Sack

Q: If I want to give these custom items as gifts to friends or family, any advice?

A: We're more than happy to help with that! Usually, moms, grandmas, and those gifting them to friends would start with a swaddle set. The most popular combo is pairing it with a blanket, designed to match. Additionally, I'd recommend knot gowns, Onesies, and wood cards.

Q: If I'm not sure about the font I want, what should I do

A: Firstly, you can check the font chart in the product images, which displays the shapes corresponding to each font from A to Z. If you still can't decide, you can reach out to us in real-time through our online platform or via email. We're more than happy to assist you in choosing the font you like. Additionally, if you have a font preference that isn't listed as an option, feel free to contact us via email, and we'll work with your preferred choice.

Q: Can you help me match colors?

A: We are always happy to help with coordinating colors & prints (that's our favorite part of our job - helping you shop!) You can reach out to our amazing customer service team by email, on social, or via our live chat!

Q: What happens if I misspell a personalized product?

A: Double-check spelling and the name before you check out. Once you submit the form we send the order to our custom-rapid-printing facility to make sure you get your order ASAP! So unfortunately, once you submit your order we are not able to make any changes to it. 

• If the product arrives defective, we will arrange a reproduction and ship it out for free.
• Every order comes with a 30 day satisfaction guarantee. If the product arrives defective or you not happy with your purchase, please send us an email ( hi@capmome.com) with your order number, picture and kindly explain the problem and we'll process your request.